Digital Product Lead – Conversational AI Solutions 

Digital Product Lead – Conversational AI Solutions 

 Permanent |  Full-time

Join our mission to shape the future of digital customer interaction as a Digital Product Lead - Conversational AI Solutions (m/f/d). You will drive the development and positioning of cutting-edge AI communication tools with a clear strategic focus that deliver tangible value for customers.

Your tasks

• Develop and continuously refine the product vision and strategy for AI-driven conversational products.

• Build and optimise digital processes supporting product marketing and sales.

• Analyse market trends, competitors, and customer insights to identify strategic opportunities.

• Plan and prioritise the product roadmap in collaboration with cross-functional teams.

• Manage and prioritise the product backlog, coordinating with development and design teams.

• Oversee the full product lifecycle – from initial concept through to successful market launch.

• Work closely with commercial teams to ensure strong product positioning.

• Define and monitor KPIs, using data to drive performance improvements.

Your profile

• Several years of experience as a Product Manager, Product Owner, or in a similar role, ideally in AI, SaaS, or conversational technology.

• Strong understanding of agile product development (Scrum, Kanban).

• Experience in the development and commercialisation of digital products.

• Familiarity with NLP models and large language model (LLM) technologies.

• Excellent analytical and conceptual thinking skills with a strong sense for market opportunities.

• Confident communication and stakeholder management abilities.

• Passion for innovation in conversational and voice-based AI technologies.