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Service Now Project Manager/ Architect

Zürich, Switzerland

Apply by 9 Nov 2025

CHF1500 - CHF1650 per day

Job Ref.: BH-55902

Job Description

We are currently seeking a ServiceNow ITOM Specialist / Architect. This is a Hybride PM/ Architect Role  
The ideal candidate will have a strong background in ServiceNow, including IT Service Management (ITSM), Customer Service Management (CSM), IT Operations Management (ITOM), as well as Custom App. Additionally, proficiency in German as a native language and good English skills are required for effective communication.
 
  • Location: Hybrid in Zurich, home office approx. 2x week
  • Rate: 1500-1600 CHF per day 
  • Timeframe: November- December 2025
  • Language: German 

Key Responsibilities:
  • Designing and implementing ServiceNow solutions, ensuring alignment with business objectives
  • Collaborating with stakeholders to gather requirements and translate them into technical solutions
  • Providing expertise in ITSM, CSM and ITOM modules within the ServiceNow platform
  • Supporting the integration of ServiceNow with other systems and applications
  • Contributing to the continuous improvement of ServiceNow architecture and processes
Requirements:
  • Proven experience as a ServiceNow program/project manager, with CTA/CMA certification OR strong ServiceNow skills in ITSM/CSM/ITOM and Custom App
  • Proven leadership skills, which you have already applied in managing design and development teams through full delivery lifecycles
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